Zay-OS is the restaurant operating system & online ordering platform for independents.

Zay-OS is a restaurant operating system built for independent restaurants and ghost kitchens. It unifies direct ordering, Uber Eats, DoorDash, and Grubhub into one tablet and one customer CRM, plus DAVO sales-tax set-aside, AI shift briefing, and a 14-provider never-fail order dispatch cascade. Built by Zay Revenue Group (Fort Lauderdale, FL).

A busy single-location restaurant doing about 100 orders a day, with 60 of those coming through the delivery apps, saves about $48,000 per year by routing repeat customers to direct ordering. Around 200 orders a day it is $120,000+, and a multi-brand kitchen doing 400 a day across its brands saves $300,000+ per location per year. These are modeled figures from those volumes at a $32 to $40 average ticket, not customer results.

Zay-OS has no setup fee. Operator is $399/mo per location (direct online ordering, POS integration with Clover, Square or Shift4 included — Toast bills its own $50/mo — customer CRM, DAVO tax set-aside, AI shift briefing, SEO + GEO). Operator + Tablet is $499/mo per location (adds the kitchen tablet running Order Manager, Uber Eats, DoorDash and Grubhub orders landing on the same tablet via Otter, 14-provider never-fail dispatch, push-to-POS). Concierge is $599/mo per location (white-glove, up to 5 virtual brands per kitchen). Every monthly tier includes a small per-order service fee paid by the diner at checkout ($0.99 pickup, $0.99 delivery, 10% catering), so the operator keeps 100% of food revenue and pays no commission. Prefer to pay $0 monthly as the business? There is also a revenue-share option: no monthly fee, and Zay-OS takes 10% of sales through the platform instead. Additional POS integrations are a one-time $1,500 each.

Two to three weeks, end-to-end. We build it for you: branded direct-ordering site, kitchen tablet provisioning, marketplace integration via Otter, POS connection, DAVO tax-rule setup, customer CRM seed, and staff training. There is no setup fee — operators don't need to assign engineering or operations time.

Toast, Lightspeed (formerly Upserve), Square for Restaurants, and Clover. One POS integration is included with every Operator-tier plan. Each additional POS connection is a one-time $1,500. Multi-POS environments (e.g. Toast in front-of-house, Square at the bar) are supported on the Concierge tier.

Yes. The Operator + Tablet tier pulls Uber Eats, DoorDash, and Grubhub orders in via Otter and lands them on the same kitchen tablet as your direct orders. One screen, one ticket flow, one daily reconciliation. You can also send delivery via the 14-provider never-fail dispatch cascade if you operate your own dispatch (Uber Direct, DoorDash Drive, Roadie, Skipcart, Postmates, Onfleet, plus 8 more).

Independent restaurant operators (1-5 locations), virtual brands, and ghost kitchens. Best fit: $30k+/month gross revenue per location with a meaningful share of orders coming from third-party marketplaces. Naya Grill (Pompano Beach and West Palm Beach) is customer #1.

Toast and Square are POS systems. Zay-OS is the layer above the POS — it owns the customer relationship, runs the direct-ordering site, pulls the delivery-app orders onto the same tablet, dispatches delivery, sets aside sales tax, and briefs the morning shift. Toast and Square plug into Zay-OS; they aren't replaced. Zay-OS exists because POS systems don't help operators escape the 28-32% DoorDash commission spiral.

Every morning at 8 AM (operator-configurable), Zay-OS sends a Claude-generated text or email summarizing the previous day: revenue split by source, top 5 best-selling items, refund rate, longest ticket time, slow-stock warnings, and one specific 'what to do today' recommendation. Built-in feature, no extra setup.

Yes. DAVO is included on every Operator tier. DAVO automatically sets aside the sales-tax portion of every direct + marketplace order daily into a holding account. When the state files comes due, DAVO files and remits — operators never accidentally spend their tax. State coverage: all 50 states.

No. Zay-OS is month-to-month. There is no setup fee and no long-term contract — we build it in under 2 weeks and the first month starts when you go live. Cancel any time — operators own their direct-ordering domain, customer list, and order history forever, exportable in one click.