Zay-OS ◆ Zayos · Restaurant Operating System + Online Ordering Platform

Zayos is the restaurant operating system & online ordering platform for independents.

All orders. All locations. All concepts. One login.

Zayos (also written Zay-OS or Zay OS) is a commission-free alternative to DoorDash, Uber Eats, Toast Online Ordering, and Olo. Direct online ordering + your delivery-app orders on the same screen + kitchen tablet + customer list + a sales tax report, built for independent restaurants and ghost kitchens. From $399/mo per location, no setup, and we set it up for you in under a week.

No setup fee. Month to month. We get you live in under a week.

Not ready yet? Get the free report on your restaurant.

N
Live and taking direct orders
Naya Grill · Pompano Beach + West Palm Beach · live in production

Restaurants running on Zayos

Tap a logo to open that restaurant's own site.

Integration partner Otter
0%
commission on your direct orders
Under a week
we get you live, and we do the build
Month to month
no setup fee and no contract
$0.99
flat fee the diner pays on pickup and delivery. You pay none of it
Replaces 3 to 5 tools

The online ordering system built for independent restaurants

Online ordering for restaurants that replaces the patchwork of middleware, tablets, and customer tools you're paying for today with one system, end to end.

You currently use Zayos replaces it with
Olo / Toast Online Ordering Direct ordering site (no commission)
Chowly / KitchenHub Uber Eats, DoorDash and Grubhub orders on the same tablet (via Otter)
Standalone tablet systems Kitchen tablet + KDS
Square / Toast customer tools Customer list + reporting
Manual tax tracking Sales tax report
Nothing on the market AI shift briefing
Standalone dispatch tools Courier dispatch for delivery orders
The bigger play · grow direct

Saving on commissions is half the story.
Owning the customer is the other half.

Every Uber Eats order is a rented customer. Zayos turns them into yours, then gives you the levers to bring them back without paying a marketplace commission.

0%
Commission on your direct orders
Printable QR codes for your receipts and delivery bags steer diners to your own site — where the 25-35% blended marketplace cost simply doesn't exist.
1 tap
To reorder for your regulars
Saved card, saved address, "reorder Friday's usual" in seconds. The person who orders from you weekly stops needing Uber Eats to find you.
$0.02
Per SMS to your own list
Two-cent text to "Friday lunch is back, $4 off" beats paying a delivery app commission on the same customer. Your customer list is the asset.
Five levers Zayos pulls to grow direct sales
  • ◆ Printable QR codes — a code for your receipts, bags and flyers that opens your own ordering site.
  • ◆ SMS + email blasts — your own customer list, two-cent texts, no marketplace fee. SMS marketing is set up per restaurant on request.
  • ◆ One-tap reorder — a past order goes back in the cart, with the saved card and address.
  • ◆ Loyalty + win-back — auto-trigger a 15%-off SMS at day 30 of inactivity, before a fading regular is gone for good.
  • ◆ Direct-only specials — your $14 lunch combo only exists on the direct site. Diners learn the lesson fast.
Honest answers

What restaurant owners actually ask

Is it spelled Zayos, Zay-OS, or Zay OS?+

All three spellings are the same product. Zayos is also written Zay-OS and Zay OS, and the product site is https://zay-os.com either way. Zayos is built by Zay Revenue Group in Fort Lauderdale, Florida. It is not Zayo Group (zayo.com, the Denver fiber company) and it is not affiliated with the unrelated zayos.com.

What is Zayos?+

Zayos is a restaurant operating system built for independent restaurants and ghost kitchens. It unifies direct ordering, Uber Eats, DoorDash, and Grubhub into one tablet and one customer list, plus a sales tax report, AI shift briefing, and courier dispatch for delivery orders. Built by Zay Revenue Group (Fort Lauderdale, FL).

How much does Zayos save vs DoorDash and Uber Eats commissions?+

A busy single-location restaurant doing about 100 orders a day, with 60 of those coming through the delivery apps, saves about $48,000 per year (modeled) by routing repeat customers to direct ordering. Around 200 orders a day it is $120,000+, and a multi-brand kitchen doing 400 a day across its brands saves a modeled $300,000+ per location per year. These are modeled figures from those volumes at a $32 to $40 average ticket, not customer results.

How much does Zayos cost?+

Zayos has no setup fee. Operator is $399/mo per location (direct online ordering, POS integration with Clover, Square or Shift4 included, Toast bills its own $50/mo, customer list, a sales tax report, AI shift briefing, SEO + GEO). Operator + Tablet is $499/mo per location (adds the kitchen tablet running Order Manager, Uber Eats, DoorDash and Grubhub orders landing on the same tablet via Otter, courier dispatch for delivery orders, push-to-POS). Concierge is $599/mo per location (white-glove, up to 5 virtual brands per kitchen). Every monthly tier includes a small per-order service fee paid by the diner at checkout ($0.99 pickup, $0.99 delivery, 10% catering), so the operator keeps 100% of food revenue and pays no commission.

How long does Zayos take to set up?+

We get you live in under a week. We build it for you: branded direct-ordering site, kitchen tablet provisioning, marketplace integration via Otter, POS connection, sales tax settings, customer list seed, and staff training. There is no setup fee, operators don't need to assign engineering or operations time.

What POS systems does Zayos integrate with?+

Clover, Square and Shift4 are included at no extra cost on every plan. Toast works too; Toast bills the restaurant its own $50 a month integration fee.

Does Zayos work with Uber Eats and DoorDash?+

Yes. The Operator + Tablet tier pulls Uber Eats, DoorDash, and Grubhub orders in via Otter and lands them on the same kitchen tablet as your direct orders. One screen, one ticket flow, one daily reconciliation. You can also send delivery via courier dispatch if you operate your own dispatch (Uber Direct, DoorDash Drive, Roadie, Skipcart, Postmates, Onfleet, plus 8 more).

Who is Zayos for?+

Independent restaurant operators (1-5 locations), virtual brands, and ghost kitchens. Best fit: $30k+/month gross revenue per location with a meaningful share of orders coming from third-party marketplaces. Naya Grill (Pompano Beach and West Palm Beach) was customer #1, and restaurants are live and taking orders on Zayos today.

How is Zayos different from Toast or Square for Restaurants?+

Toast and Square are POS systems. Zayos is the layer above the POS, it owns the customer relationship, runs the direct-ordering site, pulls the delivery-app orders onto the same tablet, dispatches delivery, reports sales tax, and briefs the morning shift. Toast and Square plug into Zayos; they aren't replaced. Zayos exists because POS systems don't help operators escape the delivery app commission spiral.

What is the AI shift briefing?+

Every morning at 8 AM (operator-configurable), Zayos sends a Claude-generated text or email summarizing the previous day: revenue split by source, top 5 best-selling items, refund rate, longest ticket time, slow-stock warnings, and one specific 'what to do today' recommendation. Built-in feature, no extra setup.

Does Zayos include sales tax handling?+

Zayos reports the sales tax collected on your direct orders for any day or period, and you can download it as a CSV for your accountant. Zayos does not hold, file or remit sales tax for you.

Is there a long-term contract for Zayos?+

No. Zayos is month-to-month. There is no setup fee and no long-term contract, we build it in under a week and the first month starts when you go live. Cancel any time, operators own their direct-ordering domain, customer list, and order history forever, exportable in one click.

The math · find your row

$48k to $300k+ saved per location/year, modeled at 3,000 to 12,000 orders a month

Find the row that matches your day — from a busy single location doing about 100 orders a day to a multi-brand kitchen pushing 400 across its brands. The math is the same math DoorDash hopes you never run.

Busy single-location
Orders a day~100
That's per month3,000
Avg ticket$32
Via marketplace today60%
Zayos saves
$4,017/mo
$48,204/yr
Shift ~25% of marketplace orders to direct. Cut 30% commission to ~3% processing. Replace middleware. Math holds line-by-line.
Most operators
Mid-volume independent
Orders a day~200
That's per month6,000
Avg ticket$35
Via marketplace today65%
Zayos saves
$9,935/mo
$119,220/yr
Shift ~25% of marketplace orders to direct. Cut 30% commission to ~3% processing. Replace middleware. Math holds line-by-line.
High-volume / multi-brand ghost kitchen
Orders a day~400
That's per month12,000
Avg ticket$40
Via marketplace today70%
Zayos saves
$24,897/mo
$298,764/yr
Shift ~25% of marketplace orders to direct. Cut 30% commission to ~3% processing. Replace middleware. Math holds line-by-line.

Doing more than 400 orders a day, or running multiple brands out of one kitchen? Show me your numbers and we'll model it for you and send it back.

◆ Built for
  • ◆ Independent restaurants (1-5 locations)
  • ◆ Ghost kitchen operators running multi-brand
  • ◆ Already doing 1,500+ orders/mo, $25+ ticket
  • ◆ Currently on DoorDash + Uber Eats / Grubhub
  • ◆ Owner-operators (decision-maker is you)
◆ Not for
  • ◆ National chains over 20 locations
  • ◆ Restaurants doing < 500 orders/mo
  • ◆ Coffee shops with avg ticket under $8
  • ◆ Anyone who wants a free trial — we charge from day 1
  • ◆ DIY self-serve — we set this up FOR you
Built for your kind of restaurant

Online ordering for restaurants like yours

Compare Zayos

How Zayos stacks up, line by line

Less noise. More revenue.

See Zayos running on a live restaurant in the demo, or start now.

Or explore the full product site: zay-os.com · how it works · pricing · النسخة العربية للمطاعم العربية

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(954) 807-1509

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No setup fee. Month to month. We get you live in under a week.

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