Built around you.
Not adapted to you.
Zay Custom is our bespoke build practice. When SaaS doesn't fit — because your workflow is unique, your industry is regulated, or your data lives in five places — we build it from scratch. Custom CRMs, custom websites, custom integrations, internal dashboards, client portals. Hand-coded. Owned by you. Hosted forever.
Eight build categories
If it runs on a database and a workflow, we can build it. Here are the shapes we ship most often — but if your need is unusual, that's our specialty.
Built around YOUR pipeline + workflow. Not adapted from a template — designed from your operational reality up.
Engineered for speed + conversion. Sub-2-second loads. No page builders, no theme bloat, no template recycling.
Webhooks, API bridges, scheduled syncs — wire any third-party tool into your CRM, your accounting, your warehouse, anything.
Executive views, ops reports, KPI walls — real-time visibility on what your team is shipping.
Branded portals for clients to see invoices, files, deliverables, status — replaces back-and-forth emails.
Multi-stakeholder access. Suppliers, contractors, partners — each with the right permissions + a clean UI.
Self-serve product / service configurators. Quote tools. Pricing calculators. Anything dynamic + branded.
BAA-backed, SOC2-doc-packaged builds for healthcare, finance, legal, and other regulated industries.
Two tiers
Flat pricing — not per-seat, not per-feature. Standard tier handles most workflows. HIPAA tier adds the compliance package for regulated industries.
Standard
Bespoke CRM + integrations built around your exact workflow.
- ✓ Discovery + scoping with Abdallah personally
- ✓ Hand-coded — no templates, no page builders
- ✓ 2-6 week typical build window
- ✓ Hosting + maintenance + ongoing changes included
- ✓ Full data export anytime · you own your data forever
- ✓ Quarterly review + roadmap session
HIPAA
For healthcare, finance, legal, and other regulated industries.
- ✓ Everything in Standard
- ✓ Signed Business Associate Agreement (BAA)
- ✓ SOC2 Type II doc package + custom DPA
- ✓ Encrypted at rest + in transit · audit log export
- ✓ Dedicated infrastructure tier · zero shared tenancy
- ✓ Compliance officer on every change request
When Zay Custom vs Zay CRM SaaS?
- ✓Your sales workflow looks like most marketing agencies
- ✓You're under 50 seats
- ✓You need a CRM today, not in 6 weeks
- ✓You're price-sensitive ($100-$950/mo flat)
- ✓You can map your process to our pipeline + tasks + contracts
- ✓Your workflow doesn't fit any SaaS — too unique, too regulated, too connected
- ✓You need HIPAA, SOC2, or other compliance baked in
- ✓You're building a client portal, vendor portal, or multi-stakeholder app
- ✓You have 50+ seats or special data residency needs
- ✓You want hand-coded ownership — no templates, no platform lock-in
Frequently Asked.
Real answers. Written the way you actually ask, so you (and the AI search engines) get a straight response.
Still have questions?
Ask Us Directly →Got something unusual to build?
Send us the messy operational reality. We'll spec the build, quote it, and tell you whether Zay CRM SaaS would actually work instead (we'll lose the deal, save you money — but you'll trust us next time).