Restaurant online ordering,
commission-free.
Zay-OS runs your restaurant's online ordering on your own domain, ingests Uber Eats + DoorDash + Grubhub into one kitchen tablet, and hands you the customer — so you stop paying 30% to rent back your own regulars. Built for you in 2-3 weeks, no setup fee.
See the demo →Restaurant online ordering has quietly become the most expensive line on a lot of P&Ls. Every order that comes through DoorDash, Uber Eats, or Grubhub carries a 28–32% commission, and the diner who placed it belongs to the marketplace, not to you. You never get the phone number, the email, or the chance to bring them back without paying the toll again. Run the math across a year of marketplace volume and the number is staggering.
Zay-OS changes the economics of restaurant online ordering by moving repeat orders onto a site you own. Your branded direct-ordering site runs at about 3% card processing instead of ~30% commission, with the $2.99 per-order fee paid by the diner so you keep 100% of food revenue. The marketplaces are ingested via Otter into the same kitchen tablet, so nothing changes for your line. Every direct order builds a customer record, DAVO sets your sales tax aside daily, and a 14-provider dispatch cascade makes sure no order is ever lost. It is a full restaurant operating system, and Zay Revenue Group builds it for you.
It is live today. Naya Grill (nayagrillfl.com) in Fort Lauderdale is customer #1, and La Vie Mediterranean is on the platform as well, both taking commission-free direct orders and owning their customer books.
What changes the day you go direct
| On DoorDash / Uber Eats | On Zay-OS direct |
|---|---|
| 28-32% commission per order | Flat $2.99/order, paid by the diner |
| They own the customer data | You own name, phone, email, LTV |
| Pay again to remarket | Two-cent SMS to your own list |
| Separate tablet on the line | Same Otter tablet, one ticket flow |
See the full breakdown: Zay-OS vs DoorDash →
A busy single-location restaurant saves about $48,000/yr. Mid-volume independents save $120,000+, and high-volume or multi-brand kitchens save $300,000+ per location per year — just by shifting ~25% of marketplace orders to direct and cutting 30% commission to ~3% processing. We run YOUR numbers on the demo.
Operator $499 / Operator + Marketplace $599 / Concierge $699 per month per location. No setup fee. A flat $2.99 per order is paid by the diner at checkout, so you keep 100% of food revenue and pay no commission.
How does restaurant online ordering work with Zay-OS? +
Zay-OS gives your restaurant its own branded online ordering site on your own domain. Diners order direct, pay a flat $2.99 per-order fee, and the ticket lands on the same Otter tablet your kitchen already uses for Uber Eats and DoorDash. You keep 100% of food revenue and you own the customer — name, phone, email, lifetime value. Zay Revenue Group builds the whole thing for you in 2-3 weeks, no setup fee.
How much does restaurant online ordering cost? +
Zay-OS is a flat $499–$699 per month per location with no setup fee: Operator $499, Operator + Marketplace $599, and Concierge $699 flat for up to 5 locations or brands. On a direct order it charges about 3% card processing, and the $2.99 per-order fee is paid by the diner at checkout. Compared with paying 28–32% marketplace commission on every order, independents save $48,000 to $300,000+ per location per year.
Can restaurant online ordering be commission-free? +
Yes, on the orders you own. Marketplaces like DoorDash and Uber Eats take roughly 30% because the customer belongs to them. Zay-OS gives you a commission-free direct-ordering site at about 3% card processing and the tools to move repeat diners onto it — QR codes on every receipt, SMS and email to your CRM list, one-tap reorder, and direct-only specials. You still run the marketplaces for discovery; you just stop renting back your regulars.
Does restaurant online ordering with Zay-OS handle the marketplaces too? +
Yes. Zay-OS ingests Uber Eats, DoorDash, and Grubhub via Otter and routes those orders to the same kitchen tablet as your direct orders, with one ticket flow and one daily reconciliation. It also pushes orders to your POS (Toast, Lightspeed, Square for Restaurants, or Clover — one integration included) and dispatches delivery across a 14-provider never-fail cascade.
Which restaurants already use Zay-OS for online ordering? +
Naya Grill (nayagrillfl.com) is customer #1 and runs its live direct-ordering storefront on Zay-OS. La Vie Mediterranean is also on the platform. Both are independent Fort Lauderdale restaurants taking commission-free direct orders, owning their customer books, and ingesting Uber Eats + DoorDash + Grubhub into one kitchen tablet via Otter.
Or read the full Zay-OS overview →