Restaurant online ordering,
commission-free.
Zay-OS runs your restaurant's online ordering on your own domain, pulls Uber Eats + DoorDash + Grubhub orders onto one kitchen tablet, and hands you the customer — so you stop paying 30% to rent back your own regulars. Built for you in under 2 weeks, no setup fee.
See the demo →Restaurant online ordering has quietly become the most expensive line on a lot of P&Ls. Every order that comes through DoorDash, Uber Eats, or Grubhub carries a 28–32% commission, and the diner who placed it belongs to the marketplace, not to you. You never get the phone number, the email, or the chance to bring them back without paying the toll again. Run the math across a year of marketplace volume and the number is staggering.
Zay-OS changes the economics of restaurant online ordering by moving repeat orders onto a site you own. Your branded direct-ordering site runs at about 3% card processing instead of ~30% commission, with the per-order fee ($0.99 pickup, $0.99 delivery) paid by the diner so you keep 100% of food revenue. The marketplaces land on the same kitchen tablet via Otter, so nothing changes for your line. Every direct order builds a customer record, DAVO sets your sales tax aside daily, and a 14-provider dispatch cascade makes sure no order is ever lost. It is a full restaurant operating system, and Zay Revenue Group builds it for you.
It is live today. Naya Grill (nayagrillfl.com) in Pompano Beach and West Palm Beach is customer #1, and La Vie Mediterranean is on the platform as well, both taking commission-free direct orders and owning their customer books.
What changes the day you go direct
| On DoorDash / Uber Eats | On Zay-OS direct |
|---|---|
| 28-32% commission per order | Flat $0.99/order, paid by the diner |
| They own the customer data | You own name, phone, email, LTV |
| Pay again to remarket | Two-cent SMS to your own list |
| Separate tablet on the line | Same Otter tablet, one ticket flow |
See the full breakdown: Zay-OS vs DoorDash →
A busy single-location restaurant saves about $48,000/yr. Mid-volume independents save $120,000+, and high-volume or multi-brand kitchens save $300,000+ per location per year — just by shifting ~25% of marketplace orders to direct and cutting 30% commission to ~3% processing. We run YOUR numbers on the demo.
Operator $399 / Operator + Tablet $499 / Concierge $599 per month per location. No setup fee. A flat $0.99 per order is paid by the diner at checkout, so you keep 100% of food revenue and pay no commission.
How does restaurant online ordering work with Zay-OS? +
Zay-OS gives your restaurant its own branded online ordering site on your own domain. Diners order direct, pay a small service fee at checkout ($0.99 pickup, $0.99 delivery), and the ticket lands on the same Otter tablet your kitchen already uses for Uber Eats and DoorDash. You keep 100% of food revenue and you own the customer — name, phone, email, lifetime value. Zay Revenue Group builds the whole thing for you in under 2 weeks, no setup fee.
How much does restaurant online ordering cost? +
Zay-OS is a flat $399–$599 per month per location with no setup fee: Operator $399, Operator + Tablet $499, and Concierge $599 per location (white-glove, up to 5 virtual brands per kitchen). On a direct order it charges about 3% card processing, and a small per-order fee ($0.99 pickup, $0.99 delivery) is paid by the diner at checkout. Compared with paying 28–32% marketplace commission on every order, independents save $48,000 to $300,000+ per location per year at 3,000 to 12,000 orders a month.
Can restaurant online ordering be commission-free? +
Yes, on the orders you own. Marketplaces like DoorDash and Uber Eats take roughly 30% because the customer belongs to them. Zay-OS gives you a commission-free direct-ordering site at about 3% card processing and the tools to move repeat diners onto it — QR codes on every receipt, SMS and email to your CRM list, one-tap reorder, and direct-only specials. You still run the marketplaces for discovery; you just stop renting back your regulars.
Does restaurant online ordering with Zay-OS handle the marketplaces too? +
Yes. Zay-OS pulls Uber Eats, DoorDash, and Grubhub orders in via Otter and routes those orders to the same kitchen tablet as your direct orders, with one ticket flow and one daily reconciliation. It also pushes orders to your POS (Toast, Lightspeed, Square for Restaurants, or Clover — one integration included) and dispatches delivery across a 14-provider never-fail cascade.
Which restaurants already use Zay-OS for online ordering? +
Naya Grill (nayagrillfl.com) is customer #1 and runs its live direct-ordering storefront on Zay-OS. La Vie Mediterranean is also on the platform. Both are independent South Florida restaurants (Naya Grill in Pompano Beach and West Palm Beach) taking commission-free direct orders, owning their customer books, and pulling Uber Eats + DoorDash + Grubhub orders onto one kitchen tablet via Otter.
Or read the full Zay-OS overview →