The online ordering system
for restaurants.
Zay-OS is the online ordering system independent restaurants use to escape 30% marketplace commissions. A branded commission-free direct site, Uber Eats + DoorDash + Grubhub ingested into one kitchen tablet, a customer CRM you own, tax set-aside, and dispatch, built for you in 2-3 weeks.
See the demo →Most restaurant online ordering tools solve one slice of the problem. A POS add-on covers only its own channel. An ingestion tool consolidates the marketplaces but leaves you paying full commission. A standalone ordering page gives you a site but no customer data, no tax handling, and no delivery. The result is three or four subscriptions that still do not get you off the marketplace treadmill.
Zay-OS is a complete online ordering system for restaurants, built as one restaurant operating system. Direct orders run on your own branded site at about 3% card processing instead of ~30% commission, with the $2.99 per-order fee paid by the diner so you keep 100% of food revenue. Uber Eats, DoorDash, and Grubhub are ingested via Otter into the same kitchen tablet. Every direct order builds a real customer record. DAVO sets your sales tax aside daily. A 14-provider dispatch cascade makes sure no order is ever lost. And Zay Revenue Group builds the whole thing for you.
It is live today. Naya Grill (nayagrillfl.com) in Fort Lauderdale is customer #1, taking commission-free direct orders on Zay-OS, owning its customer book, and ingesting the marketplaces into a single Otter tablet.
A busy single-location restaurant saves about $48,000/yr. Mid-volume independents save $120,000+, and high-volume or multi-brand kitchens save $300,000+ per location per year — just by shifting ~25% of marketplace orders to direct and cutting 30% commission to ~3% processing. We run YOUR numbers on the demo.
Operator $499 / Operator + Marketplace $599 / Concierge $699 per month per location. No setup fee. A flat $2.99 per order is paid by the diner at checkout, so you keep 100% of food revenue and pay no commission.
What is the best online ordering system for restaurants? +
The best online ordering system for an independent restaurant is one that ends marketplace commissions and lets you own the customer. Zay-OS gives your restaurant its own branded direct-ordering site on your own domain at about 3% card processing (the $2.99 per-order fee is paid by the diner), ingests Uber Eats / DoorDash / Grubhub into one kitchen tablet via Otter, and adds a customer CRM, DAVO sales-tax set-aside, an AI shift briefing, and a 14-provider never-fail dispatch cascade. It is a full restaurant operating system, not just an ordering page.
How much does an online ordering system for restaurants cost? +
Zay-OS is a flat $499–$699 per month per location with no setup fee: Operator $499, Operator + Marketplace $599, and Concierge $699 flat for up to 5 locations or brands. On a direct order it charges about 3% card processing, and the $2.99 per-order fee is paid by the diner at checkout, so the operator keeps 100% of food revenue and pays no commission. Marketplace-only commissions of 28–32% are exactly what the system is designed to escape.
Does the online ordering system work with Uber Eats and DoorDash? +
Yes. Zay-OS ingests Uber Eats, DoorDash, and Grubhub via Otter and routes those orders to the same kitchen tablet as your direct orders, with one ticket flow and one daily reconciliation. You keep the marketplaces for discovery and use the direct-sales engine (QR receipts, SMS, one-tap reorder) to move repeat diners onto your own commission-free site.
Does the online ordering system replace my POS? +
No. Zay-OS sits above the POS and integrates it. Toast, Lightspeed, Square for Restaurants, and Clover push orders through Zay-OS via Otter (one POS integration is included). The system owns the customer relationship, the direct-ordering site, marketplace ingestion, tax set-aside, and dispatch, while your POS keeps running the front of house.
How fast can a restaurant go live on the online ordering system? +
Two to three weeks, end to end, and Zay Revenue Group builds it for you. That includes the branded ordering site, kitchen tablet provisioning, Otter marketplace ingestion, POS connection, DAVO sales-tax set-aside, customer CRM seed, and staff training. There is no setup fee and no long-term contract, and your domain and customer list are always yours.
Or read the full Zay-OS overview →