Restaurant online ordering
in Miami.
Commission-free direct ordering for Brickell, Wynwood, and Little Havana restaurants. Zayos runs your branded ordering site, pulls Uber Eats + DoorDash orders onto one kitchen tablet, and hands you the customer — in the highest-volume delivery market in Florida.
See the demo →Few cities order delivery like Miami. Brickell stacks thousands of condo residents and finance workers into a few walkable blocks, and most of them eat from their phones — lunch at the desk, dinner on the couch, all of it through an app. Wynwood layers a dense food-hall and late-night crowd on top, while Little Havana, Calle Ocho, and the broader Latin dining scene run on regulars who order the same dishes week after week. The volume is enormous — and so is the share of it that defaults to DoorDash and Uber Eats.
That is precisely why the 30% commission bites harder in Miami than almost anywhere. High order counts turn a percentage into real money fast, and the repeat-heavy nature of the market means you are paying the marketplace over and over for the same loyal customer. Zayos changes the math: it gives you a branded direct-ordering site, steers diners to it with printable QR codes for your receipts and delivery bags, and lets you bring them back with a two-cent SMS instead of another $12 delivery charge.
Zayos serves independent restaurants across Miami and South Florida — single Brickell flagships, multi-concept Wynwood operators, and family-run Little Havana kitchens alike. Direct orders, Uber Eats, DoorDash, and Grubhub all flow into one Otter tablet on your line, your customer book fills up with people you can actually reach, and your sales tax is totalled for you by day so you never spend the state's money by accident.
What changes the day you go direct
| On DoorDash / Uber Eats | On Zayos direct |
|---|---|
| 28-32% commission per order | Flat $0.99/order, paid by the diner |
| They own the customer data | You own name, phone, email, LTV |
| Their brand on the order page | Your brand, on your own domain |
| Separate tablet on the line | Same Otter tablet, one ticket flow |
See the full breakdown: Zayos vs DoorDash →
A busy single-location Miami restaurant saves about $48,000/yr (modeled at 3,000 orders a month). Mid-volume independents save $120,000+, and high-volume Brickell or multi-brand kitchens save $300,000+ per location per year — by shifting ~25% of marketplace orders to direct and cutting 30% commission to ~3% processing. We run YOUR numbers on the demo.
Operator $399 / Operator + Tablet $499 / Concierge $599 per month per location. No setup fee. A flat $0.99 per order is paid by the diner at checkout, so you keep 100% of food revenue and pay no commission.
How does online ordering work for a Miami restaurant? +
Zayos gives your Brickell, Wynwood, or Little Havana restaurant a branded ordering site on your own domain. Diners order direct, pay a small service fee at checkout ($0.99 pickup, $0.99 delivery), and the ticket drops onto the same Otter tablet your kitchen already uses for Uber Eats and DoorDash. You keep 100% of food revenue and own the customer relationship. We get you live in under a week, with no setup fee.
Can my menu and storefront be in Spanish? +
Your menu can be in Spanish, English or both, and we set up your storefront in the language your customers read, on request.
Do Miami restaurants have to pay DoorDash commission? +
On the orders you let DoorDash own, yes. DoorDash lists a commission of 15%, 25% or 30% on delivery orders, depending on your plan (Source: DoorDash for Merchants pricing, https://merchants.doordash.com/en-us/pricing, read 4 Oct 2026). Miami is one of the highest delivery-volume markets in the country, which means the commission dollars are enormous. Zayos shifts your repeat diners to your own direct site (printable QR codes for receipts and bags, SMS + email to your customer list, one-tap reorder), dropping that 30% to roughly 3% card processing. You keep the marketplaces for discovery; you stop renting back your regulars in a city where regulars order constantly.
Can Zayos handle multiple Miami locations? +
Yes. Run 2-25 locations of one brand, or several brands across Miami-Dade, from one admin login. Each location routes to its own Otter tablet with its own menu, Stripe Connect payout, and 86 list. Reporting rolls up across the city and filters per location. The Concierge tier adds white-glove service and up to 5 virtual brands per kitchen at $599/mo per location, common for Miami operators running a flagship plus ghost-kitchen concepts.
How fast can a Miami restaurant go live on Zayos? +
We get you live in under a week, and we do the build. That includes the branded ordering site, kitchen tablet provisioning, Uber Eats + DoorDash + Grubhub orders landing on the same tablet through Otter, POS integration (Clover, Square or Shift4 included; Toast bills its own $50 a month), a sales tax report, and staff training. No setup fee, month-to-month, and you own your domain and customer list from day one.
Can I start without talking to anyone?
Yes. You pick a plan, sign the agreement and pay online, with no call and no demo first. We build your ordering site, import your menu and email you your sign in. Someone from Zayos checks the store before ordering opens. We get you live in under a week.
What it costs
Zayos is $399, $499 or $599 per location per month. Month to month, no setup fee, no contract.
What you keep
Your diners pay a flat $0.99 service fee on pickup and delivery. You keep 100% of your food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.
Or read the full Zayos overview →