Miami CRM
for small teams.
Built for 5-15 person teams across Miami-Dade. $400/mo flat for 15 seats — not $50/seat times 15 reps. The CRM Miami agencies, brokerages, and clinics pick when they don't want to spend a lot on big systems. Made in Fort Lauderdale by Zay CRM.
$400/mo flat, not $50/seat × 15 reps = $750.
A 15-person Wynwood agency on HubSpot Sales Hub Professional pays roughly $1,500/mo (15 × $100/seat list, May 2026). On Salesforce Sales Cloud Enterprise the same headcount runs roughly $2,475/mo (15 × $165/seat list, May 2026), annual contract. Zay CRM Growth: $400/mo flat. Month-to-month. Full vs HubSpot →
Miami CRM that doesn't punish you for hiring.
Miami's small-business map runs hot. Brickell stacks finance and tech into a few high-rise blocks; Wynwood pulls creative agencies, food halls, galleries, and DTC brands; Coral Gables anchors the professional-services bench (legal, accounting, real estate); Doral concentrates logistics, healthcare, and Latin-American trade; Aventura adds a steady layer of retail, real estate, and wellness operators along Biscayne. Across all five, the dominant operator is a 5-15 person team — growing fast enough to need pipeline software, small enough that a per-seat CRM bill burns real margin.
That operator typically lands on HubSpot or Salesforce because those are the names that walked through the door. Both work — but both are priced for sales floors ten times the size. A 10-rep agency in Wynwood on HubSpot Sales Hub Pro pays $1,000/mo; on Zay CRM Growth, the same 10-rep agency pays $400/mo with five seats to spare and the AI assistant, e-sign, social messaging, and managed phone all included. The savings compound every year.
Zay CRM was built for exactly that operator: 5-15 people, real pipeline, no appetite to feed $15-20k/year to a tool that ships 80% of features they will never turn on. Pipeline + deals, contracts + e-sign, unified inbox (email + Instagram DM + Facebook Messenger + SMS), automation triggers, Zay Phone with managed A2P 10DLC, BYO AI keys with zero markup. Flat $$400/mo for $15 seats. Cancel any time.
Miami use cases we see weekly: marketing agencies in Wynwood and Brickell, real-estate brokerages across Coral Gables and Aventura, med spas and wellness clinics in Brickell and Bay Harbor (HIPAA tier via Zay Custom), professional services across Coral Gables and Doral, and Miami-specific verticals like yacht charter, hospitality back-office, and Latin-American trade.
What Miami teams actually use.
Flat tier. No per-seat math.
Starter $100/mo · 5 seats included. Growth $400/mo · 15 seats (recommended for Miami small teams). Pro $950/mo · 50 seats. 20% off annual. 7-day trial. Full pricing matrix →
Start 7-day trial →Why does Miami small business overpay for CRM?+
Because Miami has a steady stream of well-funded HubSpot and Salesforce reps walking into local agencies and clinics selling enterprise tools to teams that don't need them. A 10-person Wynwood agency on HubSpot Sales Hub Pro pays roughly $1,000/mo (10 × $100/seat). The same agency on Zay CRM Growth pays $400/mo flat for up to 15 seats. The margin on the wrong tool is real money in a city where commercial rent already eats a margin.
Where is Zay CRM built?+
Fort Lauderdale, FL — 30 minutes up I-95 from Miami. The whole product team is local: engineering, support, founder. The support phone (+1-321-666-1102) is answered by the same people who write the code. South Florida time zone, South Florida accent, no offshore routing.
Do you have Miami-area customers?+
Yes — across Brickell, Wynwood, Coral Gables, Doral, Aventura, Coconut Grove, and Little Havana. Mix of small marketing agencies, real-estate brokerages, med spas and wellness clinics, professional services, and Miami-specific verticals (yacht charter, marine services, hospitality back-office).
Best CRM for a marketing agency in Miami?+
If the agency is 5-15 people and runs a project-and-client pipeline (which most Miami agencies do), Zay CRM Growth at $400/mo flat is the right shape: pipeline + deals, e-sign for SOWs, unified inbox for client comms (Instagram + email + SMS), automation triggers for proposal follow-up, BYO AI for proposal drafting. Compare the explicit feature breakdown on the /vs-hubspot page.
CRM for Miami med spas — is it HIPAA?+
Zay CRM (the standard SaaS) is not HIPAA-grade. For Miami med spas, wellness clinics, or any healthcare practice handling PHI, talk to us about Zay Custom HIPAA — bespoke build with signed BAA, SOC 2 Type II controls, custom DPA, dedicated infrastructure. Starts at $25,000 setup + $2,999/mo. We meet in person across South Florida for HIPAA scoping.
Can you migrate us from HubSpot, Salesforce, or Pipedrive?+
Yes. CSV import on every Zay CRM tier. Export your data from the current CRM, drop the files in Settings → Import, field mapping is automatic for standard properties. Most Miami teams complete the migration in under an hour.
Is there on-site support in Miami?+
For Zay CRM SaaS: remote support (phone + email + in-app). For Zay Custom builds (bespoke CRM work): yes, we meet in person within South Florida including Miami-Dade.
Miami pipeline, running before lunch.
7-day trial. $400/mo flat for $15 seats. Built and supported from Fort Lauderdale.
Start 7-day trial →