Zay CRM · For 5-15 person law firms

CRM for small law firms
that fits.

Intake pipeline + conflict check + engagement-letter e-sign + matter tracking + trust accounting handoff. Built for 5-15 person practices. $400/mo flat for 15 seats. Made in Fort Lauderdale by Zay CRM.

The 15-seat math

$400/mo flat, not $100/seat × 15 = $1,500.

A 15-person small law practices team on HubSpot Sales Hub Professional pays roughly $1,500/mo (15 × $100/seat list, May 2026). On Zay CRM Growth: $400/mo flat. Month-to-month. Cancel any time. Full vs HubSpot →

Workflows

What small law practices actually run on it.

Intake pipeline
Inbound inquiry → intake form → conflict check → consultation booked → engagement letter sent → signed → matter opened.
Conflict check
Inbound prospect auto-checked against existing client list. Manual override + audit log.
Engagement-letter e-sign
Template by practice area. ESIGN-compliant signatures in the CRM. Stored with audit trail.
Matter tracking
Each engagement = a matter with its own pipeline (case stages), tasks (statutes of limitations alerts), files, and billing rate.
Referral attribution
Source of inbound (referring attorney, prior client, search, BNI, lawyer-referral service) tracked per matter.
Year-end production
Matters by practice area, by partner, by referral source. Realization-rate fields are first-class.
Integrations

Stack that fits the workflow.

E-sign (built in)
Engagement letters signed without DocuSign.
Calendly
Consultation booking links per attorney with intake-form prefill.
Twilio (managed)
TCPA-compliant SMS reminders for hearings and consults.
Google / Microsoft 365
Calendar two-way sync. Court dates auto-block attorney calendars.
Stripe
Consultation fee collection. Flat-fee matter retainer.
QuickBooks Online / Clio integration via API
Push closed matter to trust accounting / billing.
Pricing

Flat tier. No per-seat math.

Starter $100/mo · 5 seats included. Growth $400/mo · 15 seats (recommended for small law practices). Pro $950/mo · 50 seats. 20% off annual. 7-day trial. Full pricing matrix →

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FAQ — small law practices
Is Zay CRM a replacement for Clio or MyCase?+

No. Clio and MyCase are practice-management suites — they handle trust accounting (IOLTA), legal billing, document automation, and matter management deeply. Zay CRM is the front-end CRM layer: intake, marketing, pipeline, e-sign for engagement letters, referral attribution. Most law firms run both — Zay CRM for intake + marketing, Clio for matter management + billing. Integration via API and Zapier.

Does it handle conflict checks?+

Yes — a basic name-collision conflict check runs against the contact + matter database at intake-form submission. The output is a confidence-scored list that a paralegal or attorney reviews. Final clearance is still a manual sign-off (regulatory requirement), but the first-pass detection is automated.

Is it HIPAA compliant for personal injury or medical malpractice practices?+

Standard Zay CRM is not HIPAA-grade. For PI / med-mal practices that handle PHI, talk to us about Zay Custom HIPAA — bespoke build with signed BAA, SOC 2 Type II, custom DPA, dedicated infrastructure. Starts at $25,000 setup + $2,999/mo.

Best CRM for a small South Florida law firm?+

For 5-15 attorney firms in Miami, Fort Lauderdale, Boca Raton, or West Palm Beach, Zay CRM Growth at 400/mo flat is the right shape. Integration with Clio for trust accounting + matter management, Zay for intake + marketing. The 15-seat math: HubSpot Sales Hub Pro is ~$1,500/mo at list; Zay Growth is 400/mo flat.

What about TCPA compliance for SMS reminders?+

Zay Phone runs managed A2P 10DLC — brand registration handled. TCPA-compliant defaults: explicit opt-in tracked per contact, STOP / HELP keyword handling, business-hours-only send windows configurable per workflow.

Pipeline running before lunch.

7-day trial. $400/mo flat for $15 seats. Built and supported from Fort Lauderdale.

Start 7-day trial →