Zay-OS vs Owner.com
Owner.com and Zay-OS agree on the big idea: end the 30% marketplace toll with a commission-free direct-ordering site you own. Zay-OS goes further. It is a restaurant operating system and online ordering platform that also ingests the marketplaces into one tablet, runs your CRM, sets aside your tax, and dispatches delivery, built for you at a flat per-location price.
Owner.com vs Zay-OS, line by line
| Owner.com | Zay-OS | |
|---|---|---|
| Commission / fees | Commission-free direct ordering | ~3% card processing on direct · diner pays $2.99/order |
| Who owns the customer | You own the customer | You own the customer, list, and order history |
| Direct ordering site | Yes (direct website + app) | Branded commission-free direct-ordering site |
| Marketplace ingestion | Not unified into one tablet | Uber Eats + DoorDash + Grubhub into one tablet (Otter) |
| Customer CRM | Marketing + automations | Full CRM: LTV, last visit, phone, email, favorites |
| Sales-tax set-aside | Not included | DAVO sets tax aside daily, all 50 states |
| Kitchen tablet | Direct orders only | One KDS tablet for direct + all marketplaces |
| Delivery dispatch | Bring-your-own / add-on | 14-provider never-fail dispatch cascade |
| Setup | Self-serve onboarding | We build it for you, no setup fee · concierge |
| Monthly cost | Subscription (sales-quoted) | $499–$699/mo flat per location |
| Best for | Direct-ordering website + app | The whole ordering + customer + ops stack |
Updated May 30, 2026. Both are commission-free direct-ordering platforms; Zay-OS adds marketplace ingestion, CRM, tax set-aside, and dispatch in one operating system.
The core difference: a direct-ordering product vs a full restaurant OS
Owner.com is a strong direct-ordering product. It gives an independent restaurant its own ordering website and app, marketing automations, and a commission-free path so diners order direct instead of through the marketplaces. On the central premise, owning the customer and escaping the 30% toll, Zay-OS completely agrees.
Zay-OS is a restaurant operating system with that same commission-free direct online ordering at its center, plus the rest of the stack. It ingests Uber Eats, DoorDash, and Grubhub via Otter into one kitchen tablet so you are not juggling devices while direct ramps up. It runs a customer CRM (lifetime value, last visit, favorite plate, phone, email), sets your sales tax aside daily with DAVO, sends an AI shift briefing every morning, and dispatches delivery across a 14-provider never-fail cascade. On a direct order it is about 3% processing, with the $2.99 per-order fee paid by the diner.
And Zay Revenue Group builds the whole thing for you. Built for independent restaurants in Fort Lauderdale, Miami, and across South Florida, at a flat $499–$699 per location per month with no setup fee. If you want a direct-ordering website, either tool works. If you want the entire ordering, customer, and operations layer in one place, that is Zay-OS. See the full Zay-OS overview.
$48k to $300k+ saved per location/year
Savings come from moving ~25% of marketplace orders to commission-free direct ordering (cutting ~30% commission to ~3% processing).
Owner.com vs Zay-OS: frequently asked
How is Zay-OS different from Owner.com?
Both end marketplace commissions with a branded commission-free direct-ordering site, and both let you own the customer. The difference is scope. Owner.com focuses on the direct-ordering website, app, and marketing. Zay-OS is a full restaurant operating system: alongside direct ordering it ingests Uber Eats, DoorDash, and Grubhub via Otter into one kitchen tablet, runs a customer CRM, sets aside sales tax with DAVO, and dispatches delivery across 14 providers. Zay Revenue Group also builds it for you (concierge) at a flat $499–$699 per location per month.
Does Zay-OS ingest the marketplaces like a full restaurant OS?
Yes, and this is a key difference. Zay-OS pulls Uber Eats, DoorDash, and Grubhub orders into the same kitchen tablet as your direct orders via Otter, with one ticket flow and one daily reconciliation. So you do not run a separate device for marketplace orders while you build up direct. Direct-ordering-only tools leave the marketplace tablets on your line.
Is Zay-OS commission-free like Owner.com?
Yes. On a direct order Zay-OS charges about 3% card processing, and the $2.99 per-order fee is paid by the diner at checkout, so the operator keeps 100% of food revenue and pays no commission. Pricing is a flat $499–$699 per month per location with no setup fee: Operator $499, Operator + Marketplace $599, and Concierge $699 flat for up to 5 locations or brands.
Do I have to set Zay-OS up myself?
No. Zay Revenue Group builds the whole thing for you in 2–3 weeks: the branded direct-ordering site, kitchen tablet provisioning, marketplace ingestion via Otter, POS connection (Toast, Lightspeed, Square, or Clover — one included), DAVO tax-rule setup, customer CRM seed, and staff training. There is no setup fee and no long-term contract.
Is Zay-OS a good Owner.com alternative for South Florida restaurants?
Yes. Zay-OS is built for independent restaurants in Fort Lauderdale, Miami, Boca Raton, and across South Florida, and Zay Revenue Group builds it for you locally. Naya Grill in Fort Lauderdale is customer #1. A South Florida independent gets a commission-free direct site plus marketplace ingestion, CRM, tax set-aside, and dispatch in one platform, saving $48,000 to $300,000+ per location per year.
What is Zay-OS?
Zay-OS is a restaurant operating system and direct online ordering platform built by Zay Revenue Group in Fort Lauderdale, FL, for independent restaurants and ghost kitchens. It combines a branded commission-free ordering site, a kitchen tablet (KDS), marketplace ingestion of Uber Eats / DoorDash / Grubhub via Otter, a customer CRM, DAVO sales-tax set-aside, an AI shift briefing, and a 14-provider never-fail dispatch cascade. Customer #1 is Naya Grill.
Comparing other tools? See Zay-OS vs DoorDash or Zay-OS vs Toast Online Ordering.