Restaurant online ordering
in West Palm Beach.
Commission-free direct ordering for Clematis Street, Rosemary Square, and downtown West Palm Beach restaurants. Zayos runs your branded ordering site, pulls Uber Eats + DoorDash orders onto one kitchen tablet, and hands you the customer — so you keep the revenue and the relationship.
See the demo →Downtown West Palm Beach has reinvented itself around two walkable cores. Clematis Street is the original main drag — bars, casual restaurants, and a nightlife crowd that swells on weekends and event nights. A few blocks south, Rosemary Square (the former CityPlace) brings a polished mix of dining, retail, and residents, while the nearby Kravis Center and convention center drive sharp, predictable surges in demand whenever there is a show or a conference in town. Add the daytime office-lunch business and you get a market that spikes hard and often.
Those spikes are where the marketplace math turns against you. Event nights and conference lunches push a flood of orders, and the slice that runs through DoorDash and Uber Eats hands a commission on each ticket to the app — including the one-time event-goer you will never see again unless you capture them yourself. Zayos lets you own those surges: push direct-only specials and SMS blasts to your customer list timed to Kravis and Clematis nights, steer diners to your branded site with printable QR codes for your receipts and bags, and turn a first-time event order into a repeat direct customer with one-tap reorder. The 30% commission drops to about 3% card processing on everything you bring direct.
Zayos serves independent restaurants across West Palm Beach and South Florida. You keep running the marketplaces for discovery; you just stop paying a toll on your regulars and your event-night surges. Direct, Uber Eats, DoorDash, and Grubhub all flow into one Otter tablet on your line, your customer book fills with people you can actually reach, and your sales tax is totalled for you by day.
What changes the day you go direct
| On DoorDash / Uber Eats | On Zayos direct |
|---|---|
| 28-32% commission per order | Flat $0.99/order, paid by the diner |
| Event-goers vanish after one order | One-tap reorder brings them back direct |
| They own the customer data | You own name, phone, email, LTV |
| Separate tablet on the line | Same Otter tablet, one ticket flow |
See the full breakdown: Zayos vs DoorDash →
A busy single-location West Palm Beach restaurant saves about $48,000/yr (modeled at 3,000 orders a month). Mid-volume independents save $120,000+, and high-volume or multi-location concepts save $300,000+ per location per year — by shifting ~25% of marketplace orders to direct and cutting 30% commission to ~3% processing. We run YOUR numbers on the demo.
Operator $399 / Operator + Tablet $499 / Concierge $599 per month per location. No setup fee. A flat $0.99 per order is paid by the diner at checkout, so you keep 100% of food revenue and pay no commission.
How does online ordering work for a West Palm Beach restaurant? +
Zayos gives your Clematis Street or Rosemary Square restaurant a branded ordering site on your own domain. Diners order direct, pay a small service fee at checkout ($0.99 pickup, $0.99 delivery), and the ticket lands on the same Otter tablet your kitchen already runs for Uber Eats and DoorDash. You keep 100% of food revenue and own the customer. We build the whole thing for you in under a week with no setup fee.
Do West Palm Beach restaurants have to pay DoorDash commission? +
On the orders you let DoorDash own, yes. DoorDash lists a commission of 15%, 25% or 30% on delivery orders, depending on your plan (Source: DoorDash for Merchants pricing, https://merchants.doordash.com/en-us/pricing, read 4 Oct 2026). Downtown West Palm pulls a mix of office-lunch, nightlife, and event-driven demand, and a big slice of it defaults to the delivery apps. Zayos shifts your repeat diners to your own direct site (printable QR codes for receipts and bags, SMS + email to your customer list, one-tap reorder), dropping that 30% to roughly 3% card processing. You keep the marketplaces for discovery and stop renting back your regulars.
Does Zayos work for event-driven demand around the Kravis Center? +
Yes. Downtown West Palm sees big swings around the Kravis Center, the convention center, and Clematis nightlife. Zayos lets you push direct-only specials and SMS blasts to your customer list timed to those nights, so you capture the surge on your own site instead of paying a 30% commission on every event-night order. One-tap reorder turns a first-time event-goer into a repeat direct customer.
Can Zayos handle multiple West Palm Beach locations? +
Yes. Run 2-25 locations of one brand, or several concepts across West Palm Beach and Palm Beach County, from one admin login. Each location routes to its own Otter tablet with its own menu, Stripe Connect payout, and 86 list. Reporting rolls up and filters per location, and the Concierge tier adds white-glove service and up to 5 virtual brands per kitchen at $599/mo per location.
How fast can a West Palm Beach restaurant go live? +
We get you live in under a week, and we build it for you: branded ordering site, kitchen tablet, Uber Eats + DoorDash + Grubhub orders landing on the same tablet through Otter, POS integration (Clover, Square or Shift4 included; Toast bills its own $50 a month), a sales tax report, and staff training. No setup fee, month-to-month, and your domain and customer list are yours from day one.
Can I start without talking to anyone?
Yes. You pick a plan, sign the agreement and pay online, with no call and no demo first. We build your ordering site, import your menu and email you your sign in. Someone from Zayos checks the store before ordering opens. We get you live in under a week.
What it costs
Zayos is $399, $499 or $599 per location per month. Month to month, no setup fee, no contract.
What you keep
Your diners pay a flat $0.99 service fee on pickup and delivery. You keep 100% of your food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.
Or read the full Zayos overview →