Zay CRM vs Monday CRM
For 5-15 person teams who don't want to spend a lot on big systems. Honest comparison: $400/mo flat for 15 seats vs Monday.com CRM's per-seat ladder. We call out where Monday CRM wins.
Monday CRM is built on top of Monday work-OS. Visually polished, board-based pipeline, strong project management overlap. Per-seat priced, 3-seat minimum, mostly annual.
- You want flat pricing without per-seat math
- You want e-sign, AI, social messaging, A2P SMS included — not as paid add-ons
- You want month-to-month, not annual
- You prefer South Florida-based support
- Your team lives in visual boards and project workflows
- You already use Monday for project / task management
- You need workload + Gantt views
- You want a highly customizable dashboard builder
Pricing snapshot for 5-15 person teams
Feature-by-feature
| Feature | Zay CRM | Monday CRM |
|---|---|---|
| Pricing model | Flat tier — ${tGrowth.monthly}/mo for ${tGrowth.seats} | Per seat × seat count, mostly annual |
| 10 seats | ${tGrowth.monthly}/mo flat | ~$17/seat × 10 = ~$170/mo (Standard, annual) |
| 15 seats with automation | ${tGrowth.monthly}/mo flat (Growth) | ~$28/seat × 15 = ~$420/mo (Pro, annual) |
| Contract term | Month-to-month | Annual on most tiers for advertised price |
| E-signature contracts | Included on every tier | Not native — add DocuSign / PandaDoc |
| AI assistant | Included on Growth+ (BYO key, no markup) | Monday AI — paid credits, monthly cap |
| Unified inbox (Email + IG + FB + SMS) | Included on Growth | Email integration; IG/FB/SMS require Zapier or add-ons |
| A2P 10DLC SMS | Managed — included on Growth (Zay Phone) | Not native — third-party integration |
| Server-side automation | Included on Growth+ | Strong automation builder, cap on monthly runs by tier |
| Project management depth | Light task views | Best-in-class boards + Gantt + workload |
| Custom dashboards | Solid built-in dashboards | Highly customizable dashboards |
| Integration marketplace | ~20 native + Zapier | 200+ native integrations |
| Public REST API | Included on Growth | GraphQL API on all paid tiers |
| White-label custom domain | Included on Pro | Enterprise only |
| SSO | Included on Pro | Enterprise only |
| Data export | 1-click full JSON | CSV / Excel export, board-by-board |
Updated May 31, 2026. Monday.com CRM pricing reflects published list prices at monday.com/pricing as of May 2026. Volume discounts and bundle pricing may differ.
FAQ
Should a 5-person team pick Zay CRM or Monday CRM?+
Edge case for Monday CRM's cheapest tier. At 5 seats on the cheapest Monday CRM tier, line-item price is often lower than Zay CRM Starter at ${tStarter.monthly}/mo. The trade-off is what's bundled. Zay Starter includes pipeline, contracts + e-sign, CSV import, and Zapier from day one. Monday CRM's cheapest tiers cap features. The moment you need e-sign, AI, social messaging, or A2P SMS, the cost flips.
Should a 10-person team pick Zay CRM or Monday CRM?+
Usually Zay. Monday CRM per-seat math escalates fast once you need automation + AI + reporting (the tier where most 10-person teams land). Zay CRM Growth is ${tGrowth.monthly}/mo flat for ${tGrowth.seats} — five extra seats included. Monday CRM prices reflect monday.com/pricing as of May 2026.
What does Monday CRM do better than Zay CRM?+
Monday CRM is built on top of Monday work-OS. Visually polished, board-based pipeline, strong project management overlap. Per-seat priced, 3-seat minimum, mostly annual.
Is Monday CRM actually a CRM or a project tool?+
Both. Monday built CRM as a vertical on top of their work-OS, which means the pipeline feels like a project board. That works well for teams that think in boards. It works less well for sales-led teams that want a deal-centric record with built-in contracts, e-sign, calling, and SMS. Pick the tool that matches your team's shape — if you already think in projects, Monday is a strong fit.
Can we migrate from Monday CRM to Zay CRM?+
Yes. Monday lets you export each board to CSV. Drop the exported contacts + deals files into Zay CRM Settings → Import. Field mapping is automatic for standard properties. Custom columns map by name.
Are these Monday CRM prices real?+
They reflect monday.com/pricing list prices as of May 2026. Monday CRM runs volume discounts and bundle deals through sales — your actual quote may differ. We do not have access to those private discounts, so we compare against published list.
Why is Zay CRM cheaper than Monday CRM?+
Monday CRM maintains a broader product surface area, larger integration marketplace, and an enterprise sales motion. That costs money to operate, and customers pay for it. Zay CRM is one focused product, built for 5-15 person teams. We do not have to support 200-rep sales floors, so we do not price like we do.
Other CRMs we get asked about.
Run the math. Then run a trial.
$400/mo flat for $15 seats. 7-day trial. Month-to-month. CSV import from Monday CRM included.
Start 7-day Zay CRM trial →