Is Zay CRM cheaper than HubSpot?

Yes — typically about 1/10 the price for equivalent features. Zay CRM Starter is $98/month for 5 seats and 10,000 contacts. HubSpot Starter is $20 per seat per month, capped at 1,000 contacts, and most of the features Zay includes by default (e-sign, social scheduler, AI assistant, A2P SMS) are paid HubSpot add-ons. A typical 5-person team running HubSpot Sales Hub Pro pays $500-$2,500/month vs $399/month on Zay Pro.

Can I switch from HubSpot to Zay CRM without losing data?

Yes. Zay CRM includes a HubSpot CSV importer that reads HubSpot's standard contact + company + deal export format and maps fields automatically. Most small + mid-market teams complete the full migration (contacts, companies, deals, notes, custom properties, owners) in under 30 minutes. Email sequences and workflows need to be rebuilt manually — Zay's interface is different by design — but the data itself migrates cleanly.

What does HubSpot do better than Zay CRM?

Three things. (1) Marketplace breadth — HubSpot has 1,500+ integrations vs Zay's 20+. If you need a niche connector (Zendesk, Bullhorn, JobNimbus), HubSpot has it. (2) Marketing automation depth — HubSpot's workflow builder is genuinely best-in-class after a decade of refinement. (3) Reporting customization — HubSpot's Sales Hub Pro reporting is more sophisticated than Zay's out-of-box dashboards. If your team lives in marketing workflows or needs a specific obscure integration, HubSpot may be the right choice.

Who should pick Zay CRM over HubSpot?

Pick Zay CRM if: (a) you're a 1-50 person agency or revenue team where flat per-tier pricing beats per-seat, (b) you want power dialer + e-sign + social scheduler + AI assistant included rather than as $80-200/seat add-ons, (c) you want a public API and webhooks without paying for HubSpot's expensive operations tier, (d) you don't want a 12-month contract, (e) you want to bring your own OpenAI/Claude/Gemini API keys and pay the providers direct without agency markup. Pick HubSpot if: you need a niche integration only HubSpot has, your team lives in marketing workflows, or you're at 200+ seats and need enterprise-only features.

Does Zay CRM have a free tier like HubSpot?

Zay CRM doesn't have a free-forever tier (HubSpot's free CRM is the strongest free CRM in market). Zay does include a 7-day free trial on every paid plan. The honest framing: HubSpot Free is good for solo founders or first-100-customer startups; once you need email sending, sequences, or a second seat you'll pay for HubSpot Starter ($20/seat) anyway. At that point Zay Starter ($98/mo flat for 5 seats) is meaningfully cheaper.

Is Zay CRM HIPAA compliant?

Yes — on the Enterprise + HIPAA tier (custom pricing, typically $2,000+/month). Includes signed Business Associate Agreement (BAA), SOC 2 Type II controls, custom Data Processing Agreement, dedicated infrastructure, and audit log export. HubSpot offers HIPAA on its Service Hub Enterprise tier (typically $4,800+/month with BAA add-on).

How does AI in Zay CRM compare to HubSpot Breeze?

Zay CRM's AI is a side-by-side multi-provider chat (Claude, Gemini, OpenAI) plus an in-CRM assistant trained on your workspace data — included in Growth ($149/mo) with bring-your-own API keys. You pay OpenAI/Anthropic/Google directly at their list price. HubSpot Breeze adds about $50/seat/month in markup over the underlying provider cost, so a 10-seat team running comparable AI usage pays $500/month more on HubSpot than on Zay.

Honest Comparison · Updated 2026

Zay CRM vs HubSpot

Side-by-side feature comparison. We call out where HubSpot wins. We tell you who should pick which. We even include the switching path with the HubSpot CSV importer that ships in every Zay plan.

TL;DR

Pick Zay CRM if

You're a 1–50 person agency or revenue team
You want power dialer + e-sign + social + AI included, not add-ons
You hate per-seat games
You don't want a 12-month contract
You want to bring your own OpenAI/Claude/Gemini key

Pick HubSpot if

You need a niche integration only HubSpot has
Your team lives in marketing workflows
You're at 200+ seats and need enterprise-only features
You want the deepest reporting customization in market

Pricing snapshot

Zay CRM

Starter — $98/mo · 5 seats · 10k contacts

Growth — $149/mo · 15 seats · 200k contacts

Pro — $399/mo · 50 seats · 500k contacts · whitelabel

Flat per tier. No annual contract. 7-day trial.

HubSpot Sales Hub

Free — $0 (limited)

Starter — $20/seat/mo · 1k contacts

Pro — $100/seat/mo · annual contract

Enterprise — $150/seat/mo · annual contract

Per-seat pricing. Most features as paid add-ons.

Feature-by-feature

Feature	Zay CRM	HubSpot
Starting price	$98/mo (flat, 5 seats)	$20/seat/mo (Starter)
Seat pricing	Flat per tier (5/15/50)	Per seat, $50–$1,200/mo each
Contact limit	10k–500k by tier	1k–10M by add-on
Annual contract required	No	Yes (Pro and above)
Power dialer (Twilio)	Included on Pro	$80/seat add-on
E-sign contracts	Included all tiers	DocuSign add-on (~$25/mo)
AI assistant (BYO key)	Included on Growth	$50/seat (HubSpot Breeze)
A2P-compliant SMS	Included on Growth (Zay Phone)	Marketing Hub add-on
Custom email domain	Included on Growth	Marketing Hub Pro+
Public REST API + webhooks	Included on Growth	Limited free, expensive at scale
Custom domain (whitelabel CRM)	Included on Pro	Enterprise only ($1,200+/mo)
SSO (Google + Microsoft)	Included on Pro	Enterprise only
Marketplace breadth	20+ integrations	1,500+ integrations
Reporting depth (out of box)	Strong (custom dashboards)	Stronger (decade of refinement)
Marketing automation (legacy)	Email + SMS sequences	Best-in-class workflows
Data export	1-click full JSON	CSV export, complex for full data
Switching cost from HubSpot	$0 (importer reads HubSpot CSV)	—

Updated May 1, 2026. HubSpot pricing reflects published list prices; volume discounts may differ. Source: hubspot.com/pricing.

Switching from HubSpot to Zay CRM

Export from HubSpot — Settings → Account Setup → Export & Import → Export contacts/companies/deals as CSV.
Sign up for Zay CRM — pick a plan, 7-day trial, no card on Starter.
Run the importer — Settings → Import → drop the HubSpot CSVs. Field mapping is automatic for standard properties; custom properties map by name.
Verify — open Contacts and confirm count matches your HubSpot total. Spot-check 5 contacts for owner + custom field values.
Cancel HubSpot at the renewal date. Don't cancel mid-contract — HubSpot's terms charge through to the renewal regardless.

Most teams complete this in under 60 minutes.

Start a 7-day Zay CRM trial →

No annual contract. Cancel any time. HubSpot CSV importer ships in every plan.