Zayos vs Square Online Ordering
Square is a point-of-sale system with its own online ordering built in. Zayos is an online ordering platform that works beside the POS: you keep Square at the register, and add your own ordering site, one kitchen tablet for every order, a customer list, a sales tax report and dispatch.
Square Online Ordering vs Zayos, line by line
| Square Online Ordering | Zayos | |
|---|---|---|
| Commission / fees | A Free plan at $0 a month; paid plans and processing rates are on Square's pricing page | ~3% card processing on direct · diner pays $0.99/order |
| Direct ordering site | The ordering site built into Square | Branded commission-free direct-ordering site |
| Best for | New or low-volume restaurants on Square | Owning the customer, beside the POS you run |
Source: Square pricing, https://squareup.com/us/en/pricing, read 4 Oct 2026. Zayos does not replace the POS. Square is included at no extra cost, alongside Clover and Shift4; Toast works for Toast's own $50 a month.
Also part of Zayos
- Who owns the customer: You own the customer, list, and order history
- Marketplace ingestion: Uber Eats + DoorDash + Grubhub into one tablet (Otter)
- Customer list: Full customer records: LTV, last visit, phone, email, favorites
- Sales tax report: Sales tax report by day, with CSV export
- Kitchen tablet: One KDS tablet for direct + all marketplaces
- Setup: We build it for you, no setup fee · Square plugs in
- Monthly cost: $399–$599/mo flat per location
The core difference: a POS add-on vs a restaurant operating system
Square is a point-of-sale system, and a popular one. Square Online is the ordering site built into it. If you are new or low-volume and already on Square, it is a reasonable place to start: Square lists a Free plan at $0 a month, with paid plans and processing rates on its pricing page (read 4 Oct 2026).
Zayos is a restaurant operating system with a built-in direct online ordering platform that sits one layer above the POS. Zayos does not replace Square. Square plugs in via Otter and keeps running payments and the front of house, while Zayos owns the branded direct-ordering site (about 3% processing, with the per-order fee ($0.99 pickup, $0.99 delivery) paid by the diner), ingests Uber Eats / DoorDash / Grubhub into one tablet, runs the customer list, reports your sales tax, and hands delivery orders to a courier.
In short, Square runs the register and Zayos runs the business above it. That is why operators keep Square and add Zayos rather than choosing between them. Built for independent restaurants in Fort Lauderdale, Miami, and across South Florida. See the full Zayos overview for the complete stack.
$48k to $300k+ a location a year, modeled at 3,000 to 12,000 orders a month
Savings come from moving ~25% of marketplace orders to commission-free direct ordering (cutting ~30% commission to ~3% processing).
Square Online Ordering vs Zayos: frequently asked
Does Zayos replace Square?
No. Square is a POS, and Zayos sits above the POS and integrates it. Square for Restaurants plugs into Zayos via Otter and keeps running the front of house and payments. Zayos owns the customer relationship, the direct-ordering site, marketplace ingestion of Uber Eats / DoorDash / Grubhub, a sales tax report, and dispatch. You keep Square and add the operating system on top.
How is Zayos different from Square Online Ordering?
Square Online is the ordering site built into Square. Zayos is a separate system that works beside the POS. It runs a branded commission-free direct-ordering site at about 3% card processing, puts Uber Eats, DoorDash and Grubhub orders on one kitchen tablet, and adds a customer list, a sales tax report, an AI shift briefing and delivery dispatch. If you are new or low-volume and already on Square, Square's own ordering is a reasonable place to start.
Is Zayos cheaper than Square Online Ordering?
Not at the entry level. Square lists a Free plan at $0 a month; its paid plans and processing rates are on its pricing page (Source: Square pricing, https://squareup.com/us/en/pricing, read 4 Oct 2026). Zayos is a flat $399, $499 or $599 per location per month with no setup fee. On a direct order you pay about 3% card processing, and a flat $0.99 service fee is paid by the diner at checkout, so the restaurant keeps 100% of food revenue. What Zayos adds for that price is the kitchen tablet, the delivery app orders on the same screen, the customer list and the build done for you.
Can I use Zayos if I already have Square?
Yes, and that is the intended setup. Zayos pushes orders into the POS, and Square is included at no extra cost, alongside Clover and Shift4. Toast works too, for Toast's own $50 a month. You keep your Square hardware and payments, and Zayos adds the direct-ordering site, marketplace ingestion, a customer list, and a sales tax report above it. We build the integration for you.
Is Zayos a good Square Online Ordering alternative for South Florida restaurants?
Yes. Zayos is built for independent restaurants in Fort Lauderdale, Miami, Boca Raton, and across South Florida, and Zay Revenue Group builds it for you locally. Naya Grill (Pompano Beach and West Palm Beach) was customer #1, and you can order right now from Tacos Arabes, Aker Sweets, Socotra Yemeni Coffee & Co and more. You keep your Square POS, and Zayos sits above it to run a commission-free direct-ordering site, ingest the marketplaces, own the customer, and see your sales tax by day, saving a modeled $48,000 to $300,000+ per location per year at 3,000 to 12,000 orders a month.
What is Zayos?
Zayos is a restaurant operating system and direct online ordering platform built by Zay Revenue Group in Fort Lauderdale, FL. It combines a branded commission-free ordering site, a kitchen tablet (KDS), marketplace ingestion of Uber Eats / DoorDash / Grubhub via Otter, a customer list, a sales tax report, an AI shift briefing, and courier dispatch for delivery orders. It pushes orders into Clover, Square or Shift4 at no extra cost, and into Toast for Toast's own $50 a month. Naya Grill was customer #1, and Arwa Coffee, Rosto Grill & Cafe and Papa Chocolate are live and taking orders on Zayos too, with more onboarding now.
Comparing other tools? See Zayos vs Toast Online Ordering or Zayos vs DoorDash.
Can I start without talking to anyone?
Yes. You pick a plan, sign the agreement and pay online, with no call and no demo first. We build your ordering site, import your menu and email you your sign in. Someone from Zayos checks the store before ordering opens. We get you live in under a week.
What it costs
Zayos is $399, $499 or $599 per location per month. Month to month, no setup fee, no contract.
What you keep
Your diners pay a flat $0.99 service fee on pickup and delivery. You keep 100% of your food revenue, and 100% of tips on pickup and dine-in. On delivery the tip goes to the driver.