13 STORES.
ONE BRAND.
One Zayos storefront.
Mr. Smoke is a Florida chain with 13 locations. Its Zayos storefront is built and ordering opens at launch. One brand hub serves all 13 stores from a single menu and location system, with a store locator that puts the nearest store first, hours set per location, and an age gate inside checkout because the category is 21 and over. This is a build story, not a results story. Mr. Smoke has not taken a live order yet, so there are no sales, savings, or order counts on this page.
Most case studies open with a number. This one cannot, because the number does not exist yet. When ordering starts, this page gets measured data or it stays empty. The only customer dollar figure we publish belongs to Naya Grill, the one restaurant live on Zayos today, which has kept 48,000 dollars a year and up in commissions. That is Naya Grill's figure, not a forecast for Mr. Smoke.
Build facts, not performance figures
Thirteen stores is not one store times thirteen.
This is the problem any 13 location operator carries. It is why the build looks the way it does.
One brand, thirteen addresses
A shopper searches the brand and lands on whichever store page the search engine picks. They cannot tell which location is theirs, and a normal website cannot either.
No single customer list
Thirteen registers, thirteen piles of walk-in traffic, no shared record. Nobody can answer how many people bought twice this month, because the question has to be asked thirteen times.
Menu work times thirteen
Every price change gets repeated on every surface that lists it. That workload scales with store count, so the menu drifts and the newest stores go most wrong.
Hours that do not match reality
Thirteen stores keep thirteen sets of hours. One published set is wrong for twelve. A customer who drives to a locked door blames the brand.
A chain with 13 stores and no shared customer list does not have 13 customer lists. It has none.
Six pieces. All shipped.
Every item exists in the storefront today. None of it is a roadmap promise.
One brand hub for 13 stores
One storefront for the chain, not thirteen microsites fighting over the same brand search.
One menu, one location system
The catalog lives once. All 13 stores read it.
Store locator
Distance sorted. The nearest of the 13 stores comes up first and carries through checkout.
Age gated checkout
The category is 21 and over, so age confirmation runs inside checkout on every order.
Per location hours
Each store carries its own open and close times, so the site never promises a closed pickup.
One customer record
Orders from all 13 stores land in one list the chain owns. It does not exist on a delivery app.
Same six jobs. Thirteen times the surface.
A single store build is mostly design work. A 13 location build is mostly systems work. Get the locator wrong and a customer orders from a store 40 minutes away. Get hours wrong and that store looks closed to the internet. The parts that decide this are boring, and they have to be right thirteen times.
Four steps between built and open.
Store by store confirmation
Address, hours, and availability checked on each of the 13 stores. Not sampled.
Payments and age gate tested
A real checkout runs per store to prove the age check fires and the money path is clean.
Ordering unpauses
The storefront leaves its pre launch state. Same site, ordering on.
First direct order
The chain owns the customer and the contact record from order one.
- ◆Direct orders per store per week
- ◆Repeat purchase rate across the 13 stores
- ◆Locator to checkout completion rate
Every line above is blank today. It gets filled with measured data or it stays blank. Zayos storefronts go live in under two weeks and a first direct order usually lands within a week of signing up.
Flat per location. No cut of the sale.
- ◆499, 599, or 699 dollars a month, per location. No setup fee. Month to month.
- ◆The business keeps 100 percent of the sale and of tips. The customer paid service fee is 0.99 pickup, 0.99 delivery, 0 dine-in, 10 percent catering, never paid by the business.
- ◆A marketplace, meaning a delivery app that lists many businesses in one place like DoorDash or Uber Eats, charges 15 to 30 percent base, closer to 25 to 35 percent blended once fees stack. That percentage grows with every order. A flat fee does not.
Full pricing sits on Zayos.
Straight answers, including the bad one.
We have 13 stores. Do I pay for 13 separate websites?
No. One brand site. Zayos bills per location at 499, 599, or 699 dollars a month, no setup fee, no contract. A 13 store chain pays 13 location fees. The shopper sees one brand.
How does a customer know which store they are ordering from?
The store locator decides. A shopper shares location or types a zip, and Zayos sorts all 13 stores by distance, nearest first. That store drives the hours, the pickup address, and the routing.
Do I have to keep 13 menus updated?
No. One menu lives in Zayos and every store reads it. Change a price once and it changes everywhere. Store specific facts, like hours or an item a location does not carry, sit on the store.
We sell 21 and over products. How does the age check work?
Age confirmation runs inside checkout, on every store and every order. It is part of the order path, not a banner a shopper clicks past.
Has Mr. Smoke saved money yet?
No, and we will not pretend otherwise. Mr. Smoke has not taken a live order on Zayos. The storefront is built and ordering opens at launch. No numbers go on this page until the data is real.
One live. Several built.
Live and taking orders
Naya Grill, Pompano Beach and West Palm Beach. That is the whole list.
Built, opening at launch
Mr. Smoke and its 13 locations, plus Shishka Lebanese Grill, La Vie Mediterranean, Yummy Grill, aura, Courtyard Cafe, Yalla Market.
Independently checkable
The ZayOS-Zayrev Google Business Profile carries a 5.0 rating from 12 reviews.
- How commission free ordering works, on Zayos.
- Read the multi-location overview.
- Run the math in how much delivery apps take from restaurants.
More than one store? Start with the hub.
One brand site, one menu, a locator that finds the right store, a customer list you own. Live in under two weeks.